Systemic modelling and simulation: management strategy in the User Experience Design Process (UXD)

Abstract The gathering, analysis and evaluation of heterogeneous data, derived from the interaction of users with a myriad of different technologies and proposed solutions are critical to the Design Process for the User Experience (UXD). Hence, it is important to have a clear picture of the initial design of the interdisciplinary teams involved in the process through common and collaborative semantics, as well as a better use of the data collected from users’ assessments. Based on it, this article presents theoretical and practical support, corresponding to the DAfetU systemic modelling, a hybrid conceptual framework, structured by the existing triad in experiential contexts, aiming to gain cooperation among interdisciplinary teams to retrofit the UXD while reaping the benefits from the systemic modelling and the simulation.